Browser Compatibility

We want to make it easier for you to use the tools and applications accessible through Advisor Portal, so we’ve put together the following chart.

Please note that as of August 17th, 2021, Internet Explorer 11 will no longer be supported for Microsoft’s online services and the new Microsoft Edge will be the browser of choice.

Quicklinks & Forms

Tool or Illustration Preferred Browser
Inforce updates Chrome, Safari or MS Edge
Insurance eForms Chrome, Safari or MS Edge
Insurance Forms

Chrome or MS Edge

The following forms will automatically download when you click on them. 

Note: On your first use you might need to change your settings to open the downloaded form in system viewer

For any other forms not listed here, you can update your browser settings if you’d like them to download automatically as well. Here’s how to update your settings in Chrome and Edge

  • Application for life, disability and critical illness insurance (NN7000)
  • Application for change when evidence of insurability is required (NN7001)
  • Manulife Quick Issue Term Application for Change (NN7011)
  • Request for change: Evidence of Insurability NOT required (NN0739)
  • Transfer of ownership (NN0687)
  • Beneficiary designation for life insurance (NN0283)
  • Term Conversion insurability evidence not required (NN0431E)
Tracking eForm requests Chrome, Safari or MS Edge
Compensation statements Chrome, Safari or MS Edge
SL Compensation statements Chrome, Safari or MS Edge

All

FasatWeb Chrome, Safari or MS Edge
Order forms online Chrome, Safari or MS Edge

Insurance

Air & Ace calculator Chrome, Safari or MS Edge
Diamond View *N/A
E-Application

Chrome v89, Safari or MS Edge

Try one of the following three workarounds, if required:

  1. Change the file extension in the Save As box from .aspx to .pdf
  2. Select the Print option instead of the Download option, then in the Destination tab select the option to "Save as PDF". Then select "Save". This will allow the user to save the PDF without losing any functionality when viewing it again.
  3. The user can also work through a different browser that will allow the Save functionality, such as Firefox or Safari.
Future Care Option calculator Chrome, Safari or MS Edge
Health & Dental quick quote & apply online Chrome, Safari or MS Edge
Inforce illustrations Chrome, Safari or MS Edge
InsureRight Chrome, Safari or MS Edge
Lifecheque Basic quote and apply Chrome, Safari or MS Edge
Manulife Illustrations Chrome, Safari or MS Edge
Rates and Performance Chrome, Safari or MS Edge
Rates to go Chrome, Safari or MS Edge
Travel quote and apply Chrome, Safari or MS Edge
Vitality Age™ calculator Chrome, Safari or MS Edge
What's your risk? Chrome, Safari or MS Edge

Group Benefits

Financial Wellness Assessment Chrome, Safari or MS Edge
Health Service Navigator Chrome, Safari or MS Edge
Plan Advisor site Internet Explorer

Group Retirement

FutureStep Products Online Application Chrome, Safari or MS Edge
Plan Advisor site Internet Explorer
PRPP eApplication Internet Explorer
VRSP eApplication Internet Explorer

Banking

BankLink Internet Explorer
Current rates Chrome, Safari or MS Edge
Investment Loan Illustrator Chrome, Safari or MS Edge
Manulife Bank Select mortgage calculator Chrome, Safari or MS Edge
Manulife One mortgage calculator Chrome, Safari or MS Edge

Investments

Online transactions Internet Explorer
Rates and Performance Chrome, Safari or MS Edge

*Tools are downloadable software and not web-based